We are a national cabinet planning and installation company with operations all over Canada and the United States. At Traemand our mission is to provide the service we want for ourselves, in the heart of our customer’s home. When it comes to remodeling, we know that the little details and that extra effort to do the right thing can make a big difference. We serve global retailers and manufacturers, specializing in kitchen, closet, and bath cabinet planning and installation. With a passion for carpentry, we value high quality craftspeople with a persistent quest for perfection.
Founded in 2005 by a Danish Master Carpenter and starting in an actual garage, Traemand began its quest to make clients remodeling dreams a reality. Today we are partnered with the world’s largest furniture retailer to plan and install their cabinet line nationally. We are growing at a rapid pace with great people and great opportunities in almost every major metropolitan market in the country.
Assign gateway services to workers and schedule install services in cooperation with applicable Market Manager(s) and associated Referral Partner(s);
First point of contact for market specific/customer communications;
Handle first level complaints on gateway services;
Handle all scheduling issues for gateways and install services;
Prepare estimates and agreements and follow up with customer where they contact Traemand directly (outside IPQ);
Upon request prepare DocuSign contracts and upload the link to the Project Brief in MKWS or other application as required to ensure an orderly flow of signed customer agreements;
Monitor that other paperwork around installation and gateway services is up-to-date and on MKWS or other application;
Read and understand the Company training tools with respect to install and gateway services;
Ensure all paperwork around install and gateway services is up to date and on MKWS or other application; and
Follow up on planning leads to assist in closing sales.
Excellent oral and written communication skills;
Detail oriented and works with a high degree of accuracy;
Highly organized and flexible;
Ability to multitask and meet changing deadlines; and
Must be self-directed and able to complete projects with limited supervision.
Customer service oriented
Great communication skills
Skilled with Technology i.e. tablet, computer, printer, scanner
Opportunity for advancement